Your building management system’s (BMS) server keeps your facility operating smoothly by running the software that controls your mechanical and related equipment. Often this server can be neglected or even off the books of a facility’s IT department. An unattended server raises security and maintenance issues if not properly maintained and secured.
FacilityHost from ATS provides a secure manner to remotely host your BMS by moving your server from a physical PC located in your building to a private cloud network. Secure cloud networks increase security by removing physical access to critical facility systems that unauthorized users may access. Remote hosting removes server maintenance from your employee’s to-do-list, and it ensures your equipment is right-sized – storage and processing power only increase when needed.
FacilityHost requires the use of ATS FacilityShield, which provides additional protection by ensuring security patches and anti-virus software get continuously updated on your BMS server.
Pricing depends on the size and complexity of your BMS. To learn more or to begin FacilityHost for your building, contact ATS.
Network Diagram & Standard Equipment
View Frequently Asked Questions
By moving to cloud hosting you remove physical security and machine failure concerns as well as gaining ATS Operational Technology specialists to monitor and support the unique requirements of your building management system.
Yes, talk with your ATS representative for details.
To be hosted and supported by ATS your BMS needs to be in current support from the software vendor. Contact your ATS representative with questions relating to your current version.
Loss of internet connectivity would result in an inability to see your building’s graphical interface for the duration of the outage. It is important to note that the control system is designed to continue running during server outages. Schedules, trends and building control sequence of operation would remain healthy.
Yes, FacilityShield provides necessary updates, building management system backups and threat detection and remediation that ATS views as critical for any building management system (see our FacilityShield web page for more information).
Yes, but cancellation fees may apply. See Agreement Terms & Conditions.
Upon cancellation of the service, you will receive a digital copy of your building management system backup as well as the current version of the software it is running and your license file so that you can re-establish the server role at your desired location.
Setup time is dependent on getting the proper infrastructure in place for secure communications. The process starts with a site survey that will lay out the implementation plan.
An internet gateway and the ability to establish a VPN tunnel to the cloud environment is needed to begin the service. If you do not already have the required infrastructure, ATS can provide the hardware and configuration needed.
A VPN enabled router is recommended.
Yes, please contact your ATS representative to discuss coverage.
No, the BMS is still operated by your staff. ATS is here to help keep your control system secure and provide additional support to your staff.
Yes, if your software is licensed for client machines you can keep a thick client on site.
Most BMS access will be via an HTTPS:// secure webpage connection to the hosted server. Remote desktop access is also provided.
ATS Support Agreement customers receive regular updates as they are released, other customers should speak to their ATS representative regarding regular software updates.
Customers also have the option of upgrading to FacilityShield Premium to receive regular BMS software updates.